Root Cause Analysis

Subject areaQuality
Course languageEnglish
NameRoot Cause Analysis
ProviderRTC AACO
Duration3 Days

Course Benefits

  • Explain what is root cause analysis.
  • Explain the objectives of root cause analysis.
  • Explain how to apply root cause analysis.
  • Describe the problem solving process.
  • Understand and apply root cause analysis tools.
  • Develop efficient corrective action plans.
  • Understand and apply system monitoring tools.

Who shoud attend

  • Airline and ground service provider
  • Safety and quality managers
  • Quality and safety staff
  • Operations supervisors
  • Investigators

Content

Chapter 1: Introduction of Root Cause Analysis  

  • What is root cause analysis?
  • Why root cause analysis?
  • When root cause analysis?
  • How to determine root cause analysis?
  • Common errors in root cause analysis

Chapter 2: Problem solving process

  • Introduction of problem solving process.
  • Identify the problem.
  • Defining the problem
  • Tools for problem definition
  • Understanding the problem
  • Tools for problem understanding.
  • Identify the root cause
  • Tools for root cause identification  
  • Establishing corrective actions.
  • Monitoring the system
  • Tools for monitoring the system.

This course is not planned, Request