The strategic role of HR: a modern approach
What is HR’s role within an airline?
How to align HR and Corporate Strategy?
Executing the HR Strategy
How to execute HR plans through ... [...Program details]
The Economic and Corporate Environment in the Air Transport Industry
Principles of Airline Economics
Principles of Airport Economics.
Introduction to Air Transport Agreements.
The ... [...Program details]
Introduction to consumer protection & Passenger rights – a historical summary
What are the passenger rights & the rules of passenger service
A Summary of the principles of pricing, the ... [...Program details]
Types of negotiation
Negotiator’s tool Kit
Initiating the negotiation
Accurate identification of the other party’s needs
The Negotiation process
Identifying barriers to a positive ... [...Program details]
Les facteurs humains dans l’aviation
Les 7 disciplines clés des Ressources Humaines
L’impact des pratiques RH sur la motivation et la performance des employés
Les 5 risques majeurs ... [...Program details]